EDI workshop: Non-Violent Communication

The QCAM organizes jointly with INTRIQ, COPL, RQMP, CGCC a series of public EDI training, open to the entire university community. The second training of the series takes place on Friday, March 17 at noon and deals with nonviolent communication. The training will be given by the consulting firm URelles. It will take place at the University of Montreal, will be broadcast at 10 Quebec universities, and also by videoconference.

Training content:
Communication

• Defined communication
• Biases in communication
• Marshal Rosenberg’s NVC

Emotional intelligence

• Knowledge and self-control in communication
• Recognition of emotions in communication
• Lazarus Model

Professional application

• Feedback culture
• Conflict management
• Relationship management